Terms and Conditions

Effective Date: September 24, 2026

Welcome to BW Comfort Spa. By accessing our website, booking an appointment, or using our services, you agree to be bound by the following Terms and Conditions.

1. General Services & Appointments
All spa services and appointments are subject to availability. We kindly request that you arrive on time for your scheduled appointment to ensure you receive your full service.

2. SMS and Text Messaging Policy
To ensure smooth communication regarding your bookings, BW Comfort Spa utilizes SMS messaging. By providing your mobile phone number, you consent to receive strictly service-related text messages from us.

  • Purpose of Messages: You will only receive text messages for appointment confirmations, schedule reminders, and essential service notifications.
  • Message and data rates may apply.
  • Opt-Out & Assistance: You can choose to opt out of these communications at any time. Reply STOP to cancel, HELP for help.
  • Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

3. Cancellations & Modifications
If you need to cancel or modify your appointment, please contact us as soon as possible. Late cancellations or no-shows may be subject to our standard cancellation policies.

4. Limitation of Liability
BW Comfort Spa shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

5. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:

  • Business Name: BW Comfort Spa
  • Address: 22023 Kelly Road, Eastpointe, MI 48021, USA
  • Email: info@mybwspa.com